How does it work?

The booking process is very simple and only takes 3 minutes:

1. Choose where you want to fish.

2. Choose when you want to fish and how many people. Fill out the form and pay a deposit with your card or PayPal.

3. The skipper or fishing guide will confirm your reservation within 48 hours.

4. You will receive a booking confirmation with the departure time, the meeting point with the skipper or guide, and their phone number.

What is a Private Charter?

A private charter or exclusive charter means that you rent the entire boat. This option is best if you want to go fishing with your family and/or friends.

The price you pay is for the boat and does not usually vary depending on the number of people.

This option is best if you want to go fishing with your family and/or friends.

What is a Shared Charter?

A shared charter is a boat that offers the possibility of purchasing tickets per person, and you go fishing by joining a group. You pay a lower price since you only pay for your spot and share the boat with other people.

What happens if the weather is bad?

If weather conditions do not allow for safe navigation, the skipper—who is ultimately responsible for the safety of those on board—may cancel the fishing trip at any time (before or during the trip). We recommend that you contact the skipper 24-48 hours in advance to confirm weather conditions. If the fishing trip is canceled due to weather conditions, you will not lose your money. The fishing trip will simply be postponed to another date agreed upon with the customer, or the amounts paid will be refunded to tomscatch.com. See also the general terms and conditions. Under no circumstances is the customer entitled to compensation. Nor are we responsible for any expenses incurred by the customer in order to go on the fishing trip, such as hotel expenses, highway tolls, fuel, etc.

What is the cancellation policy?

When a reservation is canceled, TomsCatch does not earn any money. Depending on who cancels the fishing trip and when the cancellation is made, the deposit paid during the reservation will be transferred to the customer or the captain.

Captains set their own cancellation policies. They can determine whether the deposit is non-refundable or 100% refundable with a certain number of days' notice.

When the customer cancels

If the customer cancels a trip with a non-refundable deposit cancellation policy, they will lose their deposit.

If the customer cancels a fishing trip with a free cancellation policy (i.e., they can cancel at no cost if they do so at least x days before the fishing trip), the customer gets a full refund. If the customer cancels after that date, they will lose their deposit. Example: If the captain has set a free cancellation policy of 7 days in advance, the customer gets a full refund if they cancel 7 days or more before the fishing trip. If the customer cancels less than 7 days in advance, they will lose their deposit.

When a customer loses their deposit, the money will be transferred to the captain.

You can check the cancellation policy for each charter on the fishing charter page in the "Booking Policies" section. This information is also visible during the payment process on the booking page.

When the captain cancels

The customer will always get a refund of the deposit if the captain is responsible for canceling a trip. This may be due to a scheduling issue on the captain's part, mechanical problems, or bad weather conditions.

We ask captains to inform us when they have mechanical problems so that we can properly inform their customers.

Bad weather and mechanical problems

In the event that the port is closed due to bad weather, we will try to reschedule the fishing trip. If this is not possible, the customer will receive a full refund. As safety is the top priority for TomsCatch, if it is unsafe to go on a trip due to boat malfunction or bad weather, the captain will not be responsible for canceling the trips. Captains keep us informed about weather conditions and mechanical problems, and we encourage them to inform customers about the weather and any unfortunate technical issues. Even so, we recommend contacting the captain 24 to 48 hours before the trip to confirm. If a trip is canceled, TomsCatch cannot be held responsible for any expenses incurred by the customer in order to take the fishing trip, including hotel expenses, transportation costs, fuel, highway tolls, etc.

What is the reservation change policy?

The fishing trips can be changed if the captain accepts the change and if he has availability. Service fees may apply when a change is made to a booking.

What do I need to bring?

For each fishing trip we offer, we clearly indicate what is and is not included.

We try to ensure that charters include a skipper, fishing equipment, bait and lures, licenses, insurance, and taxes.

Sometimes the skippers or guides also include drinks, food, pick-up service, accommodation, etc.

It is important to always check what each charter includes, as it may vary depending on the country or region.

What does the fishing trip include?

As a general rule, our charters include fuel, fishing equipment, bait, insurance, and licenses.

Sometimes the captain offers drinks, and others also offer something to eat. It is important to check these details.

Depending on the weather conditions, you may want to bring a jacket or raincoat. We always recommend bringing sunglasses, a hat, and sunscreen.

For those with a sensitive stomach, it is highly recommended to take a pill for seasickness (Biodramina, etc.). Take it about 20 minutes before boarding.

How do I contact the captain?

Once you have made your reservation, you will receive a confirmation email. Here you will find the skipper's contact details and the meeting point.

Where is the meeting point with the captain?

Once you have made your reservation, you will receive a confirmation email. Here you will find the skipper's contact details and the meeting point: there is an address and a link to a map. It is always advisable to contact the skipper to check that the meeting point is still the same. The captain can send you the location by phone, which often makes things easier.

What happens when my reservation has been declined or has expired?

In the rare event that your reservation has been declined or has expired, a member of the Tom's Catch team will contact you to find an alternative fishing trip.