How it works?
The booking process if very simple and it only takes 3 minutes.
1. Choose where you want to fish
2. Choose the number of anglers & non-fishing. Fill out the booking form and pay the deposit via Stripe or PayPal.
3. The captain or guide has 48 hours to confirm the booking.
5. You'll receive a booking confirmation with the departure time, meeting point and the captain's contact details.
What is a Private Charter?
When you book a private charter, you book the whole boat. Apart from the captain (and sometimes a first mate), you decide who's coming. This option is perfect to enjoy a great day fishing with your family and friends.
The price is for the whole boat, and normally doesn't vary according to the number of people that are coming on board
This is a great option if you wish to fish alone, or with your family and friends.
What is a Shared Charter?
Shared charter or split charter. Some charters offer shared trips: you buy a ticket and join a group of other anglers. this way you share the total price with others and you save money.
What happens in case of bad weather?
In case of bad weather the captain will try to find an alternative day or you get a full refund. See the general conditions that apply to all trips.
What is the cancelation policy?
When a booking is cancelled, TomsCatch makes no money. Depending on who cancels the fishing tour and when the cancellation is made, the deposit paid during the booking will be transferred either to the customer or to the captain.
Captains set their own cancellation policies. They can determine if the deposit is non-refundable, or 100% refundable with a certain number of days prior notice. If the customers cancels a trip with a non-refundable deposit cancellation policy, he or she will forfeit the deposit.
When Customers Cancel
If the customer cancels a fishing trip with a free cancellation policy (this is you can cancel cost-free if you cancel with at least x days prior to the fishing trip), the customer gets a full refund. If the customer cancels after that date, he or she will forfeit the deposit. Example: if the captain has set a Free Cancellation with 7 days notice, the customer gets a full refund if he or she cancels with 7 days or more prior to the fishing trip. If the customer cancels with less than 7 days prior notice, he or she will forfeit the deposit.
When a customer forfeits the deposit, the money will be transferred to the captain.
You can review the cancellation policy for each charter on the fishing charter page in the section “Booking Policy”. This information is also visible during the payment process on the check-out page.
When Captains Cancels
The customer will always get a refund if the captain is responsible for cancelling a trip. The can be due to a scheduling issue on behalf of the captain, mechanical issues or bad weather conditions.
We ask captains to inform us when they have mechanical issues so that we can set correct expectations for their customers.
Bad Weather & Mechanical Issues
In the event of the port being closed due to severe weather, your trip will be re-scheduled. If this is not possible the customer will get a full refund. As safety is of the utmost priority for TomsCatch, if it is unsafe to run a trip due to a boat malfunction or bad weather, the captain will not be held responsible for cancelling trips. Captains keep us informed about weather conditions and mechanical issues; and we encourage them to inform the customer about the weather and unfortunate technical problems. Still, recommend to contact the captain 24h - 48h prior to the trip to confirm the trip. If a trip gets cancelled, TomsCatch can’t be held responsible for any expenses made by the customer to make the fishing trip, including hotel costs, transportation costs, fuel, high way toll, etc.
The cancelation policy doesn’t apply to multiple day bookings. Multiple day bookings require a 50% deposit and the balance is due 2 months prior to arrival.
What is the policy for changes?
The fishing trips can be changed if the captain accepts the change and if he has availability. Service fees may apply when a change is made to a booking.
What should I bring?
Normally the fishing trips include the captain or guide, fuel (for fishing charters), fishing tackle, bait, licenses, tax and insurance.
We indicate clearly what's included in the total price. Normally the fishing trips include the captain or guide, fuel (for fishing charters), fishing tackle, bait, licenses, tax and insurance.
Some include drinks, others food. Before you book, make sure you know what's included in the price.
Before you book, make sure you know what's included in the price.
What does the fishing trip include?
Normally the fishing trips include the captain or guide, fuel (for fishing charters), fishing tackle, bait, licenses, tax and insurance.
Some include drinks, others food. Before you book, make sure you know what's included in the price.
Depending on the weather conditions, you may want to bring a jacket or windstopper. Always bring a hat, sunglasses and sunscreen.
If you want to cope with seasickness take a pill like Biodramine or Stugeron.
How can I contact the captain?
Once you’ve done your booking, you will receive a booking confirmation by e-mail with the meeting point and the captain’s contact number. Contact him 2-3 days before departure to confirm time, weather and meeting point.
How or where will I meet the captain?
As soon as you have made your booking, you will receive a booking confirmation by e-mail. Here you will find the skipper’s contact details and the meeting point: there is an address and a link to the map. It is always advisable to contact the skipper to find out if the meeting point is still the same. The skipper can also send you the location by text message or Whatsapp, which often makes things easier.
What happens when my reservation has been rejected or has expired?
In the rare event your booking has been declined or expired, a member of the Tom’s Catch team will contact you to find an alternative fishing trip.