1. Scope of our services
Through this website, we (Tomscatch.com, website property from tomsCatch Charters & Guides S.L.) provide an online platform through which fishing charters and fishing guides offer their services and through which visitors can buy these fishing experiences. By making a reservation through tomscatch.com, you will enter into a direct contractual relationship (legally binding) with the owner of the boat or with the fishing guide you have booked with. We act only as a intermediaries between you and the charter or guide, communicating details of the reservation to the chosen charter or guide and sending you a confirmation email on behalf of the charter or guide. The information shown is based on information provided to us by the charters. the charters and guides have access to a back-end administration where thy publish and up-date their the rates, availability and other information displayed on our Web site. Although we try our best to have accurate information on the site, we can not verify or guarantee that all information is accurate, complete or correct. Nor are we responsible for errors (including patents and typographical errors), interruption (due to temporally server failures or partial repairs, upgrades and maintenances of our Web site or otherwise), inaccurate, misleading, false or lack of information. the charter is responsible at all times of precision, accuracy and correctness of the information (both description of relevant rates and availability) appearing on our website. Our services are only for personal, noncommercial use. therefore, the user is not allow to re-sell, embed links, use, copy, monitor (eg, spider, scrape), display, download or play the content, information, software, products or services available on our website for any commercial or competitive activity.
2. Prices and best price guarantee
Tom's Catch ofrece una plataforma segura. Cuando un usuario hace una reserva, la paga a través de la pagina segura de REDSYS. El patrón o guía de pesca recibe el pago por parte de tom's Catch 24h después de la salida de pesca. Nosotros nos ocupamos del dinero, tu solo tienes que disfrutar del día de pesca.
Tomscatch.com follows ethical standards and respects your privacy. By saving the data required by law at any jurisdiction as your name and email address needed to complete the booking, we will not disclose your personal information to third parties without your consent.
When booking a fishing charter or guide, you agree to their cancelation policy. Cancellation requests must be received at least 7 days prior to the scheduled departure date to receive a full refund of your deposit (except transaction fees). Cancellations made less than 7 days prior to departure of a scheduled charter trip will be liable for the full charge of the charter. 'No-shows' constitute full charge. In the event of the port being closed due to severe weather, your trip will be re-scheduled. If this is not possible you will be given a refund. Safety is important to us: the skipper, who is responsible for your safety, can cancel the fishing trip at any time. Please contact the skipper 24h - 48h prior to the trip to confirm the weather conditions. If a trip gets cancelled, we are not responsible for any expenses made by the customer to make the fishing trip like hotel costs, transportation costs, fuel, etc
5. Rebooking and changes
The fishing trips can be changed up to 7 days before the departure date. Less than that there will be none changed accepted whatsoever. For every change made there is a penalty charge of 50 Euros.
6. Responsibilities and Conduct
The fishermen and guests are responsible for their actions and should have liability insurance. For your safety, tomscatch Charters & Guides S.L. does not tolerate alcohol or drug abuse. Guest safety is our first priority. Our Captains may, at their sole discretion, end a charter prematurely and return to port if he/she determines that any guest's safety is in jeopardy. Excessive alcohol consumption, illegal drug use, destructive behavior, or illegal activity of any kind are not tolerated aboard any vessel. If the guide or captain decides to end the fishing trip prematurely for these reasons, the customer has no right for any kind of refund at all.
Important: Each person who climbs aboard a fishing charter must be able to identify themselves to the authorities by an official identity document (ID or Passport).
Subject to the limitations specified in these terms and conditions, we are only liable for direct damage suffered, payment or contract due to defects attributable to our obligations in reference to our services, to a total amount of the total cost of your booking as indicated in the confirmation email (whether by one case or a series of cases). However, neither we, nor any of our affiliates are responsible for: (i) loss or any punitive, special, indirect or consequential loss of production, profit, revenue, contracts and customer loss or damage of reputation claims and losses, (ii) errors relating to information (description, including rates, availability and classifications) of the charter available on our website, (iii) services or products offered by the charter, (iv) loss, damage or costs (direct, indirect, consequential or punitive damages) to suffer, or pay contract, arising or relating to use, unavailability or delay of our Web page, or (v) for damages, losses or costs (personnel: injury, death, damage to ownership, direct or indirect, special, consequential or punitive), suffered, or contract payment, either through acts (laws), errors, violations, negligence (gross), deliberate misconduct, omissions, defaults, misbehavioural representation, objective responsibility outside the contract (at whole or partially) attributable to the charter (its employees, directors, staff, agents, representatives or affiliates), including any cancellation (partial), overbooking, strike, act of nature or others outside our control.
Except as otherwise indicated, the software required to use our services or similar systems, or that is used on our website and their intellectual property rights (including copyrights) of content and information, and the material on our website belong to tomscatch Charters & Guides S.L., its suppliers or distributors. These terms and conditions and our services are governed by and drawn under the laws of Spain and any dispute arising from these terms and conditions and our services will be presented only before the competent courts of tarragona, in Spain.
TomsCatch Charters & Guides S.L.